Why are Timescale services in ITRS Analytics in error state?

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If your ITRS Analytics installation stalls, run the following command to confirm if any services are unable to start up:

kubectl get pods -A

In the example below, the timescale service is in error mode:

This error indicates that the service does not have enough memory to run properly.

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Increase the memory threshold for the service to resolve the issue.

To modify the memory settings, open the Admin Console and click Advanced Settings > Helm Chart Values Override.

Apply the following Timescale configuration in the values override section:

timescale:
  pljavaJvmOptions: "-Xshare:auto -Xms12m -Xmx12m -Xss196k -XX:MaxMetaspaceSize=32m -XX:ReservedCodeCacheSize=4m -XX:+UseSerialGC"